‘AT Counselling Services’ will use the information that you have provided in order for you to access the service, and to enable me, as a counsellor, to make arrangements for appointments. This will include your name, email address and/or phone number.

If I become aware of information that suggests that you or someone else is at immediate risk or harm, I am required in line with duty of care to contact relevant services. This may be done without your permission. This could include contact with emergency services, your GP or other healthcare professionals. I would always endeavour to speak to you about this first and gain your consent.

Your information will not be sold or shared with third parties.

By getting in touch through this website contact form, you consent to being contacted by ‘AT Counselling Services’ in response to your query. If you do not respond to any contact attempts or decide you do not wish to continue contact, your details will not be retained.

If you decide to access therapy services, your records will be retained for financial, medical, and legal reasons. I am required to keep notes of all therapy sessions, which will be stored securely, on password protected devices, for a period of seven years.

Unfortunately, the transmission of information via the internet is never completely secure. Although ‘AT Counselling Services’ will their best to protect your information using industry-standard protocols and encryption, we cannot guarantee the security of your data transmitted to me via email, including forms completed on this website; any transmission is at your own risk. Once ‘AT Counselling Services’ have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Under data protection law, you have rights including:

Right of access - You have the right to ask me for copies of your personal information.

Right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask ‘AT Counselling Services’ to complete information you think is incomplete.

Right to erasue - You have the right to ask us ‘AT Counselling Services’ to erase your personal information in certain circumstances.

Right to restriction of processing - You have the right to ask ‘AT Counselling Services’ to restrict the processing of your personal information in certain circumstances.

Right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Right to data portability - You have the right to ask that ‘AT Counselling Services’ transfers the personal information you gave ‘AT Counselling Services’ to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, please do so via emailing info@atcounselling.services, and ‘AT Counselling Services’ will have one month to respond to you.